We all have to deal with difficult people – even YOU may be a difficult person! Do people get up in the morning thinking, “How can I be difficult today? ” Is it always the same people who are difficult? This workshop will help participants to identify the 7 types of difficult people and discover how to accomplish more with fewer aggravations and feel good about yourself at the same time.
Each Participant will learn how to:
•Indentifying the 7 difficult types.
•Who are difficult people?
•Why are people difficult?
•Coping skill to work with difficult people.
•Making sure you are not the difficult person in your firm!
•Communicating and working with all types.
•Developing a coping plan.