Traning Courses

Effective Followership is the art of working with others in a supportive yet fulfilling way. Followership is the relationship that completes leadership. Leadership can be measured through the supportive actions of followers. The Effective Followership Workshop guides participants to know when to follow and lead. Learn to communicate authentic, honest thoughts, and feedback. Participants are educated in the styles of followership to adapt their own styles to better communicate. Individual strengths and developmental techniques to help each participant create his or her own unique style of effective followership are analyzed. Participants also learn successful techniques to set developmental goals and take action to achieve those goals

Each participant will learn how to:

• Know when to follow and lead
• Support, cooperate, and participate
• Perform in relationship to the leaders style
• Develop people who report to you

When doing business in a diverse workplace people must think and work in a different mode if they are to be successful in cultural diversity in the workplace. Working in a culturally diverse organization can be time consuming and tension filled, but the consequences of not working proficiently across diverse populations can cost organizations and companies millions of dollars in lost and wasted revenues, and good employees.

Each participant will learn how to:

• Be able to think with a global perspective;
• Be receptive to diverse people and cultures;
• Maintain awareness of cultural differences;
• Develop behaviors that aid in diverse cross-cultural interaction.

Thinking with a global perspective, being receptive to foreign people and cultures, and developing behaviors that aid in cross-cultural interaction are a few of the skills necessary when dealing with international organizations or working abroad. While all of this may seem like a daunting task, the consequences of not working proficiently across cultures can cost companies millions of dollars in lost and wasted revenues. This workshop enables participants to gain an appreciation and respect for working with associates from different cultures. Learning about a culture before diving into an agreement can save a company time and money.

Each participant will learn how to:

We all have to deal with difficult people – even YOU may be a difficult person! Do people get up in the morning thinking,   “How can I be difficult today? ” Is it always the same people who are difficult? This workshop will help participants to identify the 7 types of difficult people and discover how to accomplish more with fewer aggravations and feel good about yourself at the same time.

Each Participant will learn how to:

Different factors create stress in people’s lives. Controlling Stress in the Workplace Workshop enables participants to identify stressors and create ways to manage them. For example, participants learn to relieve stress by using various techniques of mental and physical relaxation. The workshop highlights ways to develop individual strategies and analyzes interpersonal working associations and personal problems. Each participant creates an action plan for him or herself (based on responses to a self-assessment inventory) to deal with the causes of stress and develop ways to relax. Stress, frustration, and anger have become part of the workplace. This workshop discusses ways to lessen stress and bring a more harmonious attitude to work.

Each participant will learn how to:

The Conflict Resolution Workshop will help participants identify their styles of resolving conflict, identify why they are in conflict, and provide a process to address issues of conflict. This insightful workshop guides participants to understand why people enter into conflict. The focus is on what the participant can do to resolve conflict. An approach to resolve conflict will be presented so that each participant will be able to address conflict in a professional and responsible way.

The Communication Workshop guides participants to become effective speakers by meeting listeners’ needs. Communication skills are developed by having participants assess effective communication, both face-to-face and via phone, in their work environments, and learn how they may need to adapt their styles. Participants are educated in the styles of communication to adapt their own styles to better communicate. Individual strengths and developmental techniques to help each participant create his or her own unique style of effective communication are analyzed. Participants also learn successful techniques for meetings, and also learn to utilize audience synergism (such as brainstorming, gathering information, and effective participation).

Each participant will learn how to:

The Coaching in the Workplace program will present the basics needed for those people who want to coach employees in their department or organization. People who are presently working, as supervisors, managers, and executives who want to effectively coach direct reports will benefit from this workshop.

Each Participant will Learn How to:

• Effectively coach within your organization
• Learn how to assess coaching goals, client strengths and specific issues concerning the coaching process.
• Learn about organizational roles, change process, mentoring and conflict management related to the coaching process.
• Help employees achieve a better future both personally and professionally

The ability to change is an important part of the business environment and the ability to help the organization adapt to change is a critical business challenge. The Change Leadership Workshop focuses on understanding the need for change and giving the executive/manager the real tools to lead his or her organization through the process of change.

Being an effective writer is a necessity in today’s workforce. In fact, it may be critical to a person’s success. This workshop focuses on the skills necessary to become an effective business writer, giving guidelines to help communicate with clarity, accuracy, and in an organized manner. Participants utilize their own writing samples within the workshop.

Each participant will learn how to:

• Understanding the different objectives of writing; methods to achieve business related goals
• Understanding the different objectives of writing; methods to achieve business related goals
• Understanding basic elements of business and technical writing
• Development of writing, revising, and editing skills
• Awareness of common business reports